De-ESCALATING CONFLICT {Networking | Keynote}

  • February 10, 2021
  • 11:30 AM - 1:00 PM
  • Zoom Webinar
  • 447


  • Member Registration
  • Non-Member Paid Registration

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De-ESCALATING CONFLICT {Networking | Keynote}

Now is the time for Human Resources to embrace the uncertainty of conflict and evolve as practitioners of our craft.

Join NCHR-SD and local experts, Ignacio Zamora Jr., former member of the U.S. Secret Service law enforcement agency. Learn expert insight, risk mitigation strategies and techniques to identify conflict BEFORE it happens. Listen to tips on how to dismantle and deescalate conflict when it happens. Join us to learn actionable insight and informative take-aways to help you identify and deescalate conflict.

3 Take-Aways

  • Embracing Conflict –> why conflict is important for culture, productivity and inclusivity
  • Identify Conflict –> how to identify conflict (ex: through people, behaviors, body language, awareness, interactions and data)
  • Deescalating Conflict –> techniques on how to dismantle conflict and deescalate conflict leading to engaged employees, thriving and inclusive culture and more productive environment


Ignacio Zamora Jr.

Director, Threat and Vulnerability Assessment

Vigilance Risk Solutions, Inc.

Many NCHR-SD activities are eligible for SHRM & HRC Recertification Continuing Education credits.

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